FXP Term of services
These Terms of Service (“Terms”) set forth the legal terms and conditions governing your access to and use of the FXP platform and services (“Services”), offered by FXP (“Company”, “we”, “us”, or “our”).
By accessing or using the Services, you acknowledge that you have read, understood, and agree to be fully bound by these Terms. If you do not agree, you must not use the Services.
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1. User Eligibility
You must be at least 18 years old and legally capable of entering into a binding agreement.
The Company reserves the right to refuse access to any user at its sole discretion.
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2. Nature of Services
FXP provides simulated trading evaluation services. Unless explicitly stated, no real funds are allocated.
Nothing in the Services constitutes:
– Investment advice
– Brokerage services
– Financial recommendations
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3. Account Creation
You agree to provide accurate, complete, and updated information.
FXP reserves the right to:
– Approve or reject any account
– Request verification documents at any time
– Suspend accounts pending verification
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4. Trading Rules & Conduct
Users must comply with all trading rules communicated on the platform, including but not limited to:
– Maximum drawdown limits
– Daily loss limits
– Consistency rules
– Trailing drawdown (for promotional challenges)
Prohibited Conduct
The following are strictly prohibited:
– Gambling behavior (e.g., all-in trades, excessive risk-taking)
– Martingale, grid, or risk-stacking strategies
– Latency arbitrage or exploitative trading
– Use of multiple accounts to bypass rules
– Copy trading or coordinated strategies
The Company reserves the right to determine, at its sole discretion, whether trading behavior is abusive, non-professional, or in violation of these Terms.
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5. Risk Control & Trade Adjustments
The Company reserves the right to:
– Invalidate or adjust any trade
– Modify account metrics
– Cancel profits
if activity is deemed inconsistent with fair trading conditions, system integrity, or internal risk policies.
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6. Fees and Payments
All fees are non-refundable unless explicitly stated otherwise.
Promo challenges are subject to additional rules, including trailing drawdown and consistency requirements.
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7. Failure and Retest Policy
In case of failure at Step 1 or Step 2, candidates may restart from Step 1 under the free retest policy, subject to compliance with all rules.
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8. Reward (Payout) Terms
Rewards are not guaranteed.
Payouts:
– Can be requested every 24 hours after first trade on funded account
– Are subject to full compliance with all rules
– Are subject to internal review, fraud checks, and risk validation
The Company reserves the right to:
– Delay, adjust, or deny payouts
– Request additional verification
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9. Account Suspension and Termination
The Company reserves the unilateral right to suspend, restrict, or terminate any account at any time, with or without prior notice.
This includes, but is not limited to:
– Rule violations
– Suspicious or abusive activity
– Risk management concerns
– Compliance requirements
Upon termination:
– Accounts may be closed immediately
– Positions may be liquidated
– Profits and pending payouts may be voided
The user waives any claim against the Company arising from such actions.
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10. Multi-Account & Abuse Prevention
Users may not:
– Operate multiple accounts to circumvent rules
– Use third parties to trade on their behalf
– Transfer or sell accounts
The Company may use technical and behavioral analysis to detect violations.
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11. Intellectual Property Rights
All intellectual property related to the Services remains the exclusive property of the Company.
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12. Liability Limitations
To the fullest extent permitted by law, the Company shall not be liable for:
– Loss of profits
– Platform interruptions
– Technical errors
– Indirect or consequential damages
Use of the Services is at your own risk.
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13. Indemnity Agreement
You agree to defend, indemnify, and hold harmless the Company from any claims, damages, or expenses arising from:
– Your use of the Services
– Your violation of these Terms
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14. Jurisdiction and Governing Law
These Terms shall be governed by the laws of a jurisdiction selected by the Company.
Any disputes shall be resolved exclusively in courts determined by the Company.
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15. Modifications to Terms
The Company may revise these Terms at any time without notice. Continued use constitutes acceptance.
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Contact Information
fxpsupport@firmxchange.com
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Effective Date
These Terms are effective as of January 1, 2024.
POLICY ON CHARGEBACKS & DISPUTES
If a trader initiates a chargeback after executing at least one trade, it will be treated as a fraudulent and unlawful action. Accessing and using the platform implies full acceptance of this policy.
Chargebacks are only acceptable in cases of proven unauthorized transactions (e.g. card theft) or failure to deliver the service as described — and only after contacting our support team to resolve the issue in good faith.
Unjustified chargebacks may result in:
Immediate deactivation of all active and pending accounts
Formal dispute procedures with your payment processor, backed by evidence of service use
Legal claims for damages, fees, and related expenses
Reports to financial institutions and relevant authorities for fraud investigation
Please contact our support before disputing a transaction — we’re here to help resolve genuine concerns quickly and fairly.